Meet Your Ladies In Blue
Stacy Mathis, RN, CCM
Senior Case Manager

Stacy is an orthopedic surgical nurse that has found her calling in WC Case Management. Stacy is one of our most requested case managers because of her combined expertise and CM approach. Her territory is typically Central AR. Stacy holds 7+ years in Worker’s Compensation CM.
Crystal Gilbert, RN, CCM
SR Case Manager, Team Leader

Crystal lives in Jonesboro, AR, and serves North Central and Northeast Arkansas, and Memphis, TN. She has a background in Utilization Management, bringing with her insights into carrier customer concerns. Clinically, she has worked in the correctional system and Veteran’s System, both of which have given her unique transferable skills for managing the workers compensation claimant. Crystal holds 3+ years in Worker’s Compensation CM.

Cheryl A Johnson, RN, CCM
President, CEO

Cheryl Johnson founded the company in 2002 shaping the company’s mission and strategy since the beginning. With a commitment to better customer service, Cheryl’s entrepreneurial spirit and expertise in creating innovative solutions has made "The JMS Way" a trusted resource for adjusters, employers, and risk management professionals.
Leolani Marrs, RN, CCM
SR Case Manager, Team Leader

Leigh is located in Alma, AR, just outside of Fort Smith, AR, and only 30 minutes from Fayetteville, serving all of Northwest Arkansas. Her nursing background includes catastrophic work comp claims, surgical nursing, home health care, and disability management. Leigh holds 5+ years in Worker’s Compensation CM.

Christina Johnson, RN
Case Manager

​Christina is not new to JMS, but has just begun in the role of RN Case Manager. Following a preceptorship in emergency medicine, she is providing WC case management services in Central and South Arkansas, while working toward certification in traumatic brain injury and spinal cord rehab. Christina holds 2+ years in Worker’s Compensation CM.

Amanda Pearce, RN
Case Manager

Amanda is a Central AR CM, coming to JMS with 19+ years of nursing experience. She has a variety of nursing skills to fit any claim. Amanda holds 1+ year in Worker’s Compensation CM.

Jackie Cooper, RN, BSN, CCM
Senior Case Manager

Jackie lives in Fayetteville, AR, and covers Northwest Arkansas, as well as southern Missouri including Joplin and Kansas City. She was one of our first CMs to be certified in the Official Disability Guidelines and is on our URAC accreditation team. Her nursing background includes ICU/CCU. Jackie holds 3+ years in Worker’s Compensation CM.

Nicole Holland, RN, CCM
Case Manager

​Nicole lives in Bono, AR, just outside Jonesboro, and serves Northeast Arkansas and Greater Memphis. Nicole’s nursing experience includes cardiac, urgent care, endocrinology, and mental health. Nicole holds 2+ years in Worker’s Compensation CM.
Pele Passalaqua
Admin Services Manager

Pele keeps our office running! From service requests to billing, Pele manages our office processes.
Tracy Smith, RN, CCM
Senior Case Manager

Tracy has 14 years’ experience in work comp case management for multiple state jurisdictions. For JMS she covers Northwest Arkansas, and Eastern Oklahoma including Tulsa. Tracy is also assisting with UR and TCM. Tracy holds 14+ years in Worker’s Compensation CM.

Leslie Ballard
JMS Brand Ambassador

Performs a critical role with JMS, maintaining customer relationships and ensuring they receive services true to our brand goals of quality and excellence. She has 15 years experience in human resources and customer relations.
Jessica Wright, RN
Triage Team Lead & Case Manager

Jessi is dedicated to our 24/7 Nurse Triage telephonic service. She has several years of experience in the emergency room and has blossomed our triage service. 

We are proud to have an exceptional team of Registered Nurses with expertise in a variety of areas. Our team is committed to strategically solving risk management challenges in workers compensation, combined with our creative and collaborative approach. Meet some of our passionate and talented professionals today.

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Arrah Jones, RN
Case Manager

Residing in Benton, AR Arrah serves Central and Southern Arkansas with 20+ years experience in Case Management.